Damaged, wrong or missing item
Open a return from the delivered order with the reason and a photo: the pickup is free and the refund or exchange follows receipt. A missing item is reported the same way.
Updated on 8 November 2026
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Open a return from the delivered order with the reason and a photo: the pickup is free and the refund or exchange follows receipt. A missing item is reported the same way.
Updated on 8 November 2026